Privacy Policy

Smita’s Holistic Wellness, hereby referred to as SHW, is committed in protecting the privacy of each individual registering itself under its website. This privacy policy (“Privacy Policy”) details the process on how SHW collects, uses, maintains and discloses information collected from subscriber/user (“User/s”) when User logs into the website of SHW which is“Site”). This Privacy Policy applies only to the Site and all services offered through it and not to the websites of other companies or organizations to which SHW provides links or to websites from which links are provided to the Site.

Information Collection and Use
Personal Information:

SHW collects personal information provided by User in variety of ways including but not limited to when User is (a) registering on to the Site; (b) subscribing to services provided by SHW; (c) making inquiries about the services of SHW; or (d) contacting SHW by email or phone. In connection with these activities and in order to provide User the information about its services and respond to them regarding the reason the User contacted them, SHW may collect personal information from User; including, but not limited to, his/her name, mailing address, e-mail address, username, password, phone number, a picture of the User, company name, title, GST number and payment details wherein he/she will be directed to the secured payment gateway. Users may, however, visit the Site anonymously. SHW will collect personal identification information from Users only if they voluntarily submit such information to SHW. Users can always refuse to provide personally identification information, except that it may prevent them from engaging in certain Site related activities

Non – Personal Information:

SHW may collect certain non-personal information from the User including, but not limited to, his/her browser type, operating system, internet service provider, IP address and the domain name from which the User has accessed the Site. This Site may collect cookies to better User experience while visiting the Site. If any User disallows the cookie, the User must note that some parts of the Site may not function properly and the User experience at the Site and other websites may be diminished and some features may not work as intended.
Note: A cookie is a piece of data stored on a User hard drive to help improve access to SHW Site and identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information on the Site.

Use of Information:

HW may collect and use Users personal information for the following purposes:

● to facilitate User use of the Site and for better understanding of needs of the User; b) to process and fulfill orders for certain services by User; c) to respond to User queries or requests for information about the services;
● to process payments when Users place an order, in order to deliver the services requested for. SHW does not share this information with outside parties except to the extent necessary to deliver the service.
● to contact visitors of the Site when necessary;
● to help User address his/her problems with the Site;
● for proper administering of the Site;
● to conduct internal reviews of the Site (e.g., to determine the number of users to specific pages within the Site);
SHW may provide the User an option to opt-in to SHW mailing list. If the User does so, they will receive emails that may include SHW news, updates, related service information, knowledge material etc. If at any time the User would like to unsubscribe from receiving future emails, SHW will include detailed unsubscribe instructions at the bottom of each email or User may contact us via SHW Site.

Non-personal information will be used for these purposes as well to monitor the Site and provide a greater online experience for the Users.

Confidentiality and Security

SHW adopts appropriate data collection, storage and processing practices/safeguards and security measures, in compliance with the applicable laws to protect against unauthorized access, alteration, disclosure or destruction of the Users personal information including but not limited to username, password, phone number, email address, mailing address and other data/s stored on its Site. SHW employs encryption technologies, user authentication systems/ access control mechanisms (e.g., passwords and personal identification numbers) to secure access to its computer systems and files. SHW however does not guarantee that User/s personal information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable laws or the policies of the Service).

SHW has limited the access of personal information about the User only to employees on a “need to know” basis and who it believes reasonably needs to provide services to the User or in order to do their jobs. Sensitive and private data exchange between the Site and its Users happens over a HTTPS secured communication channel and is encrypted with and secure identification of a web server.

Sharing of information with Third Party:

SHW shall use third party service providers on its behalf to help them operate their business and the Site or administer activities and/or deliver the Services the User has requested for. SHW shall share User information with these third parties for those limited purposes.
SHW does not sell, rent or share any of its Users personal information collected by it with any third party. However, SHW may need to disclose, transfer and share such personal information with identified third party service providers, employees, independent contractors, consultants, business associates, and suppliers of SHW, if the disclosure will enable that entity to provide SHW with business, professional, or technical support in order to enable them provide User the Service requested/ agreed for. SHW takes reasonable steps to protect the personal information of the User shared with SHW from unauthorized access or disclosure. Personal information may also be disclosed where expressly required under a law.

Third Party website:

The Site may contain links to other third party websites which may have privacy policies that differ from this Privacy Policy. SHW hereby disclaims all responsibilities for the activities and practices that take place on such websites. SHW hence herein recommends the User to review the privacy policy posted on any website that the User may access through the Site.

Notification of Changes to Privacy Policy

SHW reserves the right, at its discretion, to change, modify, add or remove in whole or in part, at any time and from time to time portions of this Privacy Policy. Such changes will be effective once the notice of such change is posted on the Site. The Users continued use of this Site after any such changes are posted will be considered and signify to be the User acceptance of those changes. We hence recommend and encourage User to revisit this Privacy Policy periodically to ensure that the User is aware of the current privacy practices.

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